VSS Error running PVS Capture

Issue:

The issue occurs when PVS Target software has been silently installed through a non-interactive user account such as :

  • Such as running as non-interactive during installation
  • Installing through SCCM Task Sequence (which will be non-interactive account)

It appears in the following scenario’s:-

  • Device manager shows “Citrix Virtual Harddisk enumerator PVS” shows error
  • During the Capture process a VSS Error (Volume Shadow Copy) appears for the reason the capture has failed.
  • The PVS agent in system tray shows as not functioning

Solution:

It turns out, for some reason, that the file system filter driver install/uninstall *requires* an interactive session to complete successfully. The following commands run on the affected clients will resolve the issue:

Un-Install

C:\Windows\System32\RUNDLL32.EXE SETUPAPI.DLL,InstallHinfSection DefaultUninstall 132 C:\Program Files\Citrix\Provisioning Services\drivers\cfsdep2.inf

Install:

C:\Windows\System32\RUNDLL32.EXE SETUPAPI.DLL,InstallHinfSection DefaultInstall 132 C:\Program Files\Citrix\Provisioning Services\drivers\cfsdep2.inf

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